Privacy Policy

Last updated: August 2026

At Ashu Pads ("we", "our", "us"), we are committed to protecting your privacy. This policy describes how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

Account Information: Name, email address, phone number when you register
Shipping Information: Delivery addresses you provide during checkout
Payment Information: Processed securely through Razorpay — we do NOT store card details
Order History: Products purchased, order amounts, delivery status
Usage Data: Pages visited, products viewed, search queries (via cookies)

How We Use Your Information

Process and fulfill your orders
Send order confirmations, shipping updates, and invoices
Provide customer support
Improve our product recommendations
Prevent fraud and unauthorized access
Send promotional communications (only with your consent)

Information Sharing

We do NOT sell your personal information. We share data only with:

Shipping Partners: Name, address, phone for delivery (FShip)
Payment Gateway: Razorpay for transaction processing
Legal Requirements: When required by Indian law or court orders

Data Security

We use industry-standard security measures including SSL encryption, secure password hashing (bcrypt), CSRF protection, and rate limiting to protect your data.

Cookies

We use essential cookies for session management and login. No third-party advertising cookies are used.

Your Rights

Access and download your personal data
Request correction of inaccurate information
Request deletion of your account and associated data
Opt out of promotional communications

Contact Us

For privacy-related queries, contact us at support@ashupads.in