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Privacy Policy

Last updated: June 2026

At Ashu Pads ("we", "our", "us"), we are committed to protecting your privacy. This policy describes how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

  • Account Information: Name, email address, phone number when you register
  • Shipping Information: Delivery addresses you provide during checkout
  • Payment Information: Processed securely through Razorpay — we do NOT store card details
  • Order History: Products purchased, order amounts, delivery status
  • Usage Data: Pages visited, products viewed, search queries (via cookies)

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and invoices
  • Provide customer support
  • Improve our product recommendations
  • Prevent fraud and unauthorized access
  • Send promotional communications (only with your consent)

Information Sharing

We do NOT sell your personal information. We share data only with:

  • Shipping Partners: Name, address, phone for delivery (FShip)
  • Payment Gateway: Razorpay for transaction processing
  • Legal Requirements: When required by Indian law or court orders

Data Security

We use industry-standard security measures including SSL encryption, secure password hashing (bcrypt), CSRF protection, and rate limiting to protect your data.

Cookies

We use essential cookies for session management and login. No third-party advertising cookies are used.

Your Rights

  • Access and download your personal data
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Opt out of promotional communications

Contact Us

For privacy-related queries, contact us at support@ashupads.in